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Service Introduction
We provide 7x24-hour after-sales technical support to ensure successful deployment of our project, which covers installation and debugging, software troubleshooting and repairing, network connection and others. We has a professional after-sales technical team that can provide you with professional and efficient remote after-sales service, quickly respond to your needs, remotely assist in troubleshooting various software faults, and solve problems encountered during use. Meanwhile, we also provide version upgrade service for the latest stable version of our product. We try our best to provide you with a satisfactory after-sales experience, helping you manage data easily and improve work efficiency.

Service Content

Installation and Debugging
Help customers install and deploy our products correctly to ensure normal use
Software Troubleshooting and Repairing
Troubleshoot software failures, provide remote assistance, and fix problems
Network Connection Troubleshooting
Check network environment and troubleshoot network connection problems
Remote Training
Train users to use product and explain functional features
Version Update
Provide product version upgrade packages to ensure customers use the latest version
Fault Log Analysis
Analyze fault logs and locate the cause of the problem
Customized Support
Provide customized after-sales support services according to customer needs
After-Sales Consulting
Provide customers with professional consulting services on product use
Service Performance Report
Provide analysis reports of service performance